Campus Connect NSW RPL (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). We operate as an independent third-party consultancy service that assists individuals with Recognition of Prior Learning (RPL) documentation preparation and referral services. We are not a Registered Training Organisation (RTO), and we do not deliver training, assess competencies, or issue nationally recognised qualifications. By accessing our website or engaging our services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
Campus Connect NSW RPL acts solely as a consultancy and administrative support service. We assist clients in organising documents, preparing evidence portfolios, and facilitating referrals to Registered Training Organisations for assessment. We do not make assessment decisions, issue certificates, or guarantee qualification outcomes. All final decisions relating to RPL assessment, certification approval, rejection, suspension, or cancellation are made exclusively by the relevant RTO.
We may collect personal information including your full name, contact details, date of birth, residential address, employment history, work experience, qualifications, identification documents where required, and any additional information relevant to your RPL application. This information is collected directly from you when you complete website forms, communicate with us via phone or email, submit documents, or interact with us through digital platforms. We only collect information that is reasonably necessary to provide our consultancy services.
We use your personal information to provide RPL consultancy services, organise documentation, refer applications to appropriate Registered Training Organisations, process payments, respond to enquiries, and improve our services and website functionality. We may also use your contact details to send service-related updates or marketing communications, and you may opt out of marketing communications at any time.
Your personal information may be disclosed to Registered Training Organisations for assessment purposes, third-party payment processors for secure transaction handling, professional advisers such as accountants or legal representatives, and regulatory authorities where required by law. We do not sell, rent, or trade personal information to third parties.
In accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to request access to your personal information and request corrections if the information we hold is inaccurate, incomplete, or outdated. We take reasonable steps to ensure the information we collect is accurate and securely stored. If you believe your privacy rights have been breached, you may contact us directly to lodge a complaint. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
Our website may use cookies and similar technologies to enhance user experience, analyse website traffic, and improve functionality. Cookies allow us to recognise repeat visitors and optimise website performance. You may disable cookies through your browser settings; however, doing so may limit certain features or functionality of the website.
We take reasonable administrative, technical, and physical security measures to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. While we strive to protect your data, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
You may request access to the personal information we hold about you or request corrections by contacting us through the details provided on our website. We aim to respond to such requests within a reasonable timeframe and ensure that the information we hold remains accurate and up to date.
We reserve the right to update this Privacy Policy at any time. The most current version will always be published on campusconnectnswrpl.com.